Case Study: Manual testing
CHALLENGE & TEST REQUIREMENTS
- Praxair is a leading supplier of industrial gases to the North American market. In order to enhance customer satisfaction and operational performance, the company undertook a multi-million dollar IT initiative to improve their logistics and operational capabilities. A well-known global IT services firm was tasked with building the software and quality assurance solution. However, due to the complexity of the application the project was regularly plagued by quality and delivery issues. To quickly get the initiative back on track without blowing up the budget, Praxair decided to bring in a dedicated and experienced quality assurance firm.
RESULTS
- Our work quickly got the testing schedule back on track – recapturing almost 6 months from a late critical path – without compromising the quality of the results or alienating Praxair team members. In addition, our efforts help shorten the development cycle, accelerate project deployment time and reduce overall business risk. Finally, QA Consultants delivered their testing services on time, on budget and with no surprises.
SOLUTION & APPROACH
- QA Consultants were picked to handle 50% of their testing requirements, based on their technical and project management expertise, ability to customize their services and ‘personal touch’ responsiveness. Given the project’s history and the need to minimize risk, Praxair had insisted on a fixed price/fixed delivery contract. After a thorough analysis of the client’s business and technical requirements, QA Consultants chose the Test Factory – their innovative testing centre of excellence – as the best testing and financial solution for the engagement.
Time was tight. The testers needed to ramp up fast on the technical aspects of the project plus get quickly get up to speed on important industry and operational considerations as well as internal client workflows. Ten highly-skilled testing professionals worked full time over 90 days to write and manually execute a variety of test cases. In addition, QA’s dedicated account team worked closely with their Praxair counterparts on project management and troubleshooting issues.