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SuperValu

SuperValu needed help validating their POS system to perform daily interactions.

Industry: Retail
Service: POS Solution Validation
Case Study: Point of Sale with Card (EMV) Automation for Leading Grocer

SuperValu Case Study

Project Details

  • 5th Largest Food Retailer
  • Physical key POS system running Windows Embedded Card swipe, insert, and tap requirements
  • 3,500 test cases executed multiple times per release across different brands

Challenge and Test Requirements

  • Regular releases from vendor with high defect counts that take 75 person days (3 weeks) to validate -> CLIENT REQUIRED a faster validation of code stability
  • Client POS system was based on older Windows embedded technology that did not easily lend itself to traditional test automation
  • Traditional automation approaches could not overcome external manual input required to SWIPE, TAP, or INSERT credit cards

Solution and Approach

  • QA Consultants initiated a ‘solution validation’ exercise and confirmed tool and approach in 2 days
  • Analyzed testing environment to select appropriate software
  • Modernized an older ‘mainframe’ automation approach to develop a repeatable framework
  • Designed and developed a C++ Test Harness

Results

  • With a goal of 30, automated 38 test cases in 8 business days
  • Employed software developers in test (SDET) to build a test harness to support non-cash
  • Successfully automated end to end non-cash
  • Customer acquired new knowledge of system

ROI

  • 93% reduction smoke test execution time
  • Redistribution of critical SME resources
  • Increased collaboration and working relationship with development vendor