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FGL Sports

Case Study: Back Oce MS Dynamix AX CRM Testing, System Integration Testing, Test Automation

CHALLENGE & TEST REQUIREMENTS
  • FGL Sports was completing a POS Refresh Program which included the implementation of a new CRM, called Microsoft Dynamics AX.
  • The Challenge was to implement this new system into their legacy environment and integrate it across the backend. Also, working in a multi-vendor, multi-SDLC (Waterfall and Agile) environment.
  • Test scope included Back Oce MS Dynamix AX CRM Testing, and Technical System Integration Testing with the IBM IIB (ESB).
  • Automation of the Technical SIT Testing where possible.
BENEFITS
  • Provided Team with expertise in all project technologies.
  • Team was able to work osite and onsite when needed.
  • Team provided best practice approaches to QA.
SOLUTION & APPROACH
  • QAC provided a Team which consisted of a hands-on QA Lead who was a MS Dynamics AX Expert, a IBM IIB (ESB) QA Expert, 2 MS Dynamics CRM Test Specialists, and 2 SIT Test Specialists.
  • Team worked in a combination of onsite and osite, with the QA Lead and SIT Lead based onsite in Montreal, and the rest of the team based out of the QAC TestFactory.
  • QAC Team was flexible to come onsite when needed, and provided OT and Weekend support when requested.
RESULTS
  • Delivered fully integrated POS and CRM system integrated the full FGL Sports Corp., as well as integrations with Mark’s and Canadian Tire.
  • Delivered all QA and Testing on-time and on-budget.
  • Delivered reusable QA and Testing assets and artefacts for future releases and regression.

FGL Sports case study (PDF)