Media Contact: FOR IMMEDIATE RELEASE QA Consultants October 15, 2024
Toronto, Ontario (October 15, 2024) – QA Consultants’ Chief Performance Officer James Pulley and Chief Quality Officer Brian Bernknopf will deliver a live webinar to a national audience on October 22, 2024, at 12:00 PM ET for eCommerce brands preparing for the biggest sale event of the year – Black Friday.
When each website outage costs brands an average of $300,000 per hour, eCommerce website performance has a lot at stake. This 45-minute session, “Avoiding Disaster: The Ultimate Webinar to Survive Black Friday Website Crashes,” will provide strategies, best practices, tools, and lessons learned for retailers to make last-minute improvements with their websites to prevent website crashes, cart abandonment, slow load times, lost revenue, consumer attrition, and more before the sales rush. Airing 10 days before the official kickoff for Black Friday sales (November 1) and the rush to dominate the holiday shopping season, the timely, can’t-miss content has real-world applications retailers can and should implement immediately to prevent costly and embarrassing website outages.
With more than three decades of experience leading performance strategy for corporations and consulting agencies of all sizes, including such companies as Microsoft, Mercury Interactive, and TEKsystems, James manages the growth and performance of the performance engineering practice. His responsibilities include client management and staff development, as well as developing new solutions to help clients identify performance improvements well beyond the scope of performance testing.
James is podcast program co-host for PerfBytes — a digital platform targeting the performance testing community, which covers an array of topics and tools to improve the actual value of services delivered by practitioners. He publishes books on performance engineering under the Journeyman Publishing house, including Brian Copeland’s, “The Ultimate Solutioneer.” James has written various articles and has been quoted in several trade publications, including CIO. He has served as a moderator and subject matter expert (SME) for a number of thought leader forums for over 25 years, including the Google Group LoadRunner, YahooGroups LoadRunner and Advanced – LoadRunner, and SQAFORUMS.
Brian is a proven industry leader with a deep specialization in IT consulting and advisory, software quality engineering, risk management, and IT systems integration, Brian sits on a number of local advisory boards, including the Dallas chapter of Per Scholas, a program that has the mission of breaking the cycle of poverty through IT job and workforce training. He has vast experience across industries, including banking, insurance, retail, defense, technology, transportation, and government. Featured in numerous software quality publications and events, Brian is a sought-after subject matter expert and thought leader. Previously, he served as senior vice president for KMS Technology and vice president for Virtusa where he led its 2000-person global QA practice. Other roles included principal at Capgemini where he served as director of the Insurance QA Practice, BearingPoint and KPMG.
Learn more about this annual tradition of high-stakes advertising and risk mitigation strategies in this online webinar and register for free here. The live program will be followed by an interactive 15-minute question and answer session. A recording of the online seminar with accompanying leave-behind tools and resources will be available for all registrants, including those unable to attend the live program.
About QA Consultants
QA Consultants offers software quality assurance solutions for organizations of all scales, including enterprise and startup customers, as well as full-service management of quality assurance and engineering programs. For almost 30 years, it has delivered over 12,000 mission-critical projects in the public, private, and not-for-profit sectors with more than 57,000 employees globally. In 2023, the firm was acquired by the global technology giant, ALTEN. Learn more.