For months we had problems getting to the root of our quality assurance problems. QA Consultants helped us precisely identify the quality issues, recommended practical actions, and guided us through a very difficult turnaround. We are more efficient and better equipped to produce world-class products because of the people, processes, and insights QA Consultants brought to our company.

Aviva has engaged QA Consultants on dozens of mission-critical testing projects over the past eight years. During these years QA Consultants demonstrated true partnership and a commitment to innovative testing and service practices, especially the Toronto-based Test Factory, which has consistently delivered value-added testing services. These new forms of business value that improve customer satisfaction and optimize cost are a true representation of the most progressive client/provider relationship.

QA Consultants is an integral part of our business and has been for the past two years. Working on the largest account in our Toronto office, their team leads the QA efforts by developing comprehensive test plans and performing them across projects of varying complexity. Throughout the process, we receive regular status reports and collaborate during defect fixing to ensure the functional and non-functional requirements are satisfied. They demonstrate a solid understanding of development life cycles and have always had excellent communication skills. I look forward to more opportunities to engage with a great team.

When you’re in the middle of a difficult and time-consuming systems integration, you’re always expecting something to go wrong. That makes you feel ‘on edge’ and powerless. At the same time, you’re hoping that nothing wrong happens because of the impact it will have on all departments and offices. QA Consultants understood that. That’s why they were able to deploy the right people on-site (and off-site) to ensure the integration went on without a hitch.

They do software and application testing exclusively, so they really know testing. It's just in their blood. They are the only vendor we have on our approved vendor list that has such a niche service and skillset.