TEST TALK

Quality Assurance Challenges

Welcome to Test Talk, where leaders at QA Consultants share thoughts and commentary on software testing and the marketplace.

In this video, Director, Consulting & Advisory, Desislava Nikolova, discusses challenges our clients face during the quality assurance process.

Transcript

Introduction to QA Challenges

[Desislava Nikolova] Hi, I’m Desislava Nikolova, Director of Client Advisory Services at QA Consultants. Today, I’ll discuss common Quality Assurance (QA) and testing challenges faced by clients and how QA Consultants helps address them.

Challenges in the Market

In today’s competitive market, businesses face increasing pressure to accelerate the software development life cycle (SDLC) to capitalize on opportunities. Companies often struggle with:

  • Failing to leverage key Agile enablers (e.g., test automation, service virtualization, continuous integration and deployment).
  • Teams working in silos instead of cross-functional collaboration.
  • Lack of integrated toolsets, leading to manual activities and traceability challenges.
  • Testing too late in the SDLC and neglecting non-functional testing (e.g., performance and security).

QA Consultants’ Approach

QA Consultants partners with organizations to overcome these challenges by:

  • Engaging with C-level executives to define and implement IT transformation roadmaps.
  • Structuring QA strategies to align with business drivers and best practices.
  • Conducting QA and testing assessments to identify pain points, maturity levels, and readiness across processes, people, and tools.

QA Maturity Levels and Cost Correlation

Our insights from years of QA assessments reveal a strong correlation between QA maturity levels and project costs:

  • Level 3 (Quality-Conscious): Organizations at this level consistently deliver projects on time, within budget, and meeting quality expectations.
  • Lower maturity levels often result in delayed, over-budget projects with unsatisfactory outcomes.

Client Success Stories

Our client testimonials highlight our impact on:

  • Improving product and service quality.
  • Increasing revenue and Net Promoter Scores (NPS).
  • Reducing costs through strategic QA transformations.

Conclusion

With a proven track record, QA Consultants provides the strategic insights and tools necessary to elevate QA maturity levels and ensure project success.