SmartSource

Revolutionizing Quality Engineering Services

Quality is an investment – not an overhead expense.

A rebranded approach to quality engineering and software testing outsourcing that redefines quality assurance (QA) managed services, SmartSource™ focuses on innovation and optimization. Moving away from the traditional, full-time equivalent (FTE)-driven approach, this proprietary model is designed to provide superior value through a combination of independent, yet seamlessly integrated, QA resource models that work in tandem with your development teams. Your organizational objectives are the drivers for our QA and testing strategies to maximize value.

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QA Consultants Difference

As a quality engineering specialty firm, QA is not just a function for us—it’s our core business. Our team comprises career QA professionals, many of whom are Software Development Engineers in Test (SDETs), with industry-leading expertise and the lowest attrition rates in the business. This depth of experience allows us to provide consistent, high-quality services that are not just reactive but proactive, driving continuous improvement and innovation.

Achievable Value and Outcomes

  • Improve the customer experience 
  • Extend digital reach 
  • Increase revenue 
  • Optimize costs 
  • Mitigate risk 
  • Improve efficiency
  • Save time and money
  • Reduce time-to-market schedules
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Success in Action

A major P&C insurance provider’s offshore QA team was overstaffed, underperforming, and increasingly expensive.

Challenge

The overarching challenge was to restructure the QA team to deliver better results at a reduced overall cost.

Solution

We assessed the QA activities and processes, automation shortfalls, and applied risk-based defect prevention methodology to optimize processes and resources. Experience really mattered here. We helped IT rebuild trust with the business reducing the amount of duplicate testing which further reduced costs and timelines.

Results

Repatriated offshore QA team of over 100 FTEs and optimized it down to fewer than 40, a reduction of 60% in the stable state, at a virtual parity in cost, and an improvement in defect prevention and lower cost of quality.

Reduced the cost of quality through additional time savings and added value

Innovate with us

to elevate your software performance and experience

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