Diagnostic Portfolio Assessment (DPA)

Executive Summary

The QA & Testing Assessment (commonly called DPA) consists of an assessment to identify the current needs, pain-points and maturity level of the QA and Testing Organization, including processes, people and tools.  The main goal behind this strategic service is to evaluate the readiness of the IT organization, including processes, people and tools, to deliver an End-to-End Enterprise Quality Management Strategy based on business drivers, best practices and usage patterns. The methodology applied consists of:

  • A systematic diagnostic of the people, process, and tools in order to identify key strengths, weaknesses, and risks in the QA organization.
  • A gap analysis to provide insights on how the AS-IS perception compares with the industry best practices and blue prints.
  • A final report to provide recommended next steps in order to increase the maturity level of QA discipline.

 

What do I get out of it?

An enterprise roadmap designed to optimize the customer business outcomes by improving the application of process and technology both now and as part of your long range strategic plans. This is achieved through a comprehensive set of IT measurements reflecting the “as-is” state of affair in Quality Management, Testing Management and Control, Application Management, Requirement Management and Configuration Management, followed by recommendations to move you to a desired end state as defined by your business drivers.

 

What can I expect?

Once we have mutually signed the SOW with the Letter of Understanding explaining the work that will be performed, the engagement follows a set path to completion:

  • IT Processes and Methodologies analysis – Review of IT processes and methodologies to identify current strengths, weaknesses, and risks, as well as current capabilities and required resources.
  • Response Package – a set of questionnaires is sent to the sponsor for distribution within the organization as applicable.
  • Checkpoint – conference call or in-person meetings with the sponsor to review the results of the “response package”. The “response package” will be used to create a joint POV (point of view).
  • Deliverables – in a follow-up meeting with the sponsor and primary stakeholders, QAC will present findings and recommendations and establish an on-going dialogue to prioritize joint projects

 

Objectives

Business Drivers

  • Improve Service Efficiency
  • Reduce Cost and Risks
  • Improve Service Availability and Time to Deliver Services

Top Objectives

  • Align demand and resource supply based on critical business needs
  • Improve time to deliver high quality applications and technology services with fewer post implementation defects
  • Leverage best practices to institute scalable processes across IT
  • Modernize time consuming processes through automation
  • Reduce the dependency on tribal knowledge
  • Reduce number of outages and MTTR on critical outages.
  • Improve Service Availability

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